FAQs
What types of products does Luxviabeauty offer?
Luxviabeauty specializes in high-quality skincare and beauty products. Our curated selection includes innovative items such as pore cleaning skincare solutions and color-changing moisturizing lipsticks, designed to cater to diverse beauty needs.
How do I choose the right skincare product for my skin type?
Choosing the right skincare product involves understanding your skin type—whether it is oily, dry, combination, or sensitive. It is advisable to assess your skin's specific needs and concerns, such as hydration, acne, or aging, and select products that target those issues effectively.
Are your products suitable for all skin types?
Many of our products are formulated to be suitable for a variety of skin types. However, it is essential to read the product descriptions and ingredient lists to ensure compatibility with your specific skin type and any sensitivities you may have.
What is the shelf life of your skincare products?
The shelf life of skincare products can vary, but generally, unopened products can last between 1 to 3 years. Once opened, it is recommended to use them within 6 to 12 months for optimal effectiveness. Always check for specific expiration dates on the packaging.
How should I store my skincare products?
To maintain the integrity of your skincare products, store them in a cool, dry place away from direct sunlight. Extreme temperatures and humidity can affect the efficacy of the ingredients.
Do you offer samples or trial sizes of your products?
Currently, we do not offer samples or trial sizes. However, we encourage customers to review product descriptions and customer feedback to make informed purchasing decisions.
What should I do if I experience an adverse reaction to a product?
If you experience an adverse reaction, discontinue use immediately and consult a healthcare professional if necessary. It is also advisable to contact our customer service team to report the issue and discuss possible solutions.
How can I contact customer support for further inquiries?
You can reach our customer support team through the contact form on our website or by emailing us directly. We strive to respond to all inquiries within 24 to 48 hours.
